Certified products
Q&A
- Neu don hang chua duoc (bat dau) giao di thi chung ta co the thay doi thong tin giao hang (dia diem, nguoi nhan). - Don hang chua xuat hoa don thi co the thay doi thong tin xuat hoa don cua khach hang. - Truong hop thay doi noi dung danh muc hang hoa trong don hang thi khong the thuc hien duoc sau khi don hang da duoc chuyen sang trang thai xu li. Chung toi san sang lang nghe nhu cau cua khach hang, cung nhau huong den su hop tac ben vung voi nhau. Vui long lien he truc tiep cho chung toi khi qui vi co bat cu nhu cau gi do lien quan den hoat dong cua MDFoods.
MDFoods chuyen ban buon thuc pham. Khach hang cua MDFoods la nhung don vi ban le, che bien thuc pham, nha hang, ... Chung toi khong ban hang truc tiep cho nguoi tieu dung.
- Thong thuong, ban se dat truoc 1 ngay, chung toi se tien hanh giao hang den ban vao ngay hom sau. - Trong truong hop hang co san du cung cap, va chung toi co chuyen xe co the ket hop duoc, thi chung toi se giao hang luon trong ngay.
- MDFoods coi trong ke hoach cua khach hang va luon tuan thu nhung cam ket cua minh. - Tuy nhien, trong truong hop xay ra tinh trang bat kha khang, hang khong du giao theo dung lich hen, chung toi se chu dong thong bao ve tinh trang va nhung phat sinh co the xay ra som nhat cho khach hang. Tren tin than thien chi hop tac, chung toi mong muon hai ben cung tim ra phuong thuc giai quyet nham giam thieu thiet hai va hai hoa loi ich cho cac ben lien quan.
Doi voi nhung don hang co so luong lon, chung toi co ap dung bu hao hut cho khach hang. Tuy nhien, tuy vao so luong cu the cua moi lan giao hang, cu li giao hang va chung loai mat hang cu the ma chung toi se ap dung muc bu hao hut khach nhau.
- Thong thuong, Qui khach hang thanh toan truoc 30% gia tri don hang (co the chuyen khoan) ngay sau khi dat hang. - Sau khi nhan hang (da kiem, dem), qui khach thanh toan phan tien con lai (tien mat hoac chuyen khoan ngay khi giao hang).
Chung toi co du hoa don chung tu doi voi hang hoa cua minh. VAT se la 5% tren gia ban.
- [Trinh bay chuong trinh khuyen mai lien quan (neu co)] - Chinh sach giam gia (neu co) nhu tren (cau 2).
- Doi voi nhung don hang voi so luong lon, xin vui long cung cap thong tin chi tiet ve yeu cau cua quy khach (chung loai, tong so, qui cach bao bi, so luong + dia diem cua tung lan giao hang, va cac dieu kien khac (neu co)). Chung toi se tien hanh xem xet va phan hoi sau cho qui vi. - Truong hop khach hang than thiet, chung toi se danh gia sau mot khoan thoi gian cong tac va se thiet lap Loai khach hang than thiet va ap dung chinh sach ban hang phu hop. Neu ban lay so luong nhieu trong thoi gian dai ben minh ap dung chinh sach ban hang rieng voi muc uu dai cao hon.